UMD - Professional Services
Summary

Unique Micro Design (UMD) provides a range of professional and support services encompassing hardware design, software development, installation and after sales support for the products, systems and solutions UMD provides.

UMD's professional services can be defined into the following six categories:

• Pre-Sales is an activity performed by UMD in order to develop an initial proposal or quotation for the Customer. It reflects the effort and time taken in investigating, evaluating, testing and verifying potential solutions. This ensures Customer confidence in both UMD and the integrity of the proposed solution.

• Consulting is an investigative service performed by UMD using site audits and analytical tools to generate technical specifications, select products, recommend solutions and produce solution implementation plans (i.e. project scope).

• Implementation is a service performed by UMD which ensures that the system or solution ordered by the Customer is installed and tested ready for operation.

• After-Sales Support are services continually rendered by UMD to sustain confidence in the system or solution acquired, and maintain its integrity and reliability.

• Development are a range of services provided by UMD to design and develop products and solutions and includes; software engineering, hardware engineering and Systems Engineering

• Project Management is a service provided by UMD to manage and allocate resources to complete a project.